Privacy Policy

1. Introduction

Reliability Management Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

We are registered in England and Wales and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

This information is collected through server logs and analytics services to help us improve our website and understand how visitors use it.

3. How We Use Your Information

We use the information we collect to:

• Improve and optimize our website functionality and user experience
• Analyze usage patterns and trends
• Respond to inquiries and provide support
• Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process your personal data under the following lawful bases:

• Legitimate Interests: To analyze and improve our website
• Consent: Where you have provided explicit consent for specific processing activities
• Legal Obligation: To comply with applicable laws and regulations

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.

6. Third-Party Services

Our website may contain links to third-party websites and may use third-party services for analytics. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Under UK GDPR, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at: chris@reliabilitymanagement.co.uk

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the UK. We ensure appropriate safeguards are in place for such transfers in accordance with UK GDPR requirements.

11. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

14. Supervisory Authority

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with the law.

ICO Website: ico.org.uk